Ben described some functions his phones perform to increase your business efficiency.

Have your front door buzzer system call your phone so you can talk with the person.
Customize a list of phone numbers that should be tried before voicemail.
Get an email transcribed from a voicemail message.
Customize your on-hold music.
Data reports about incoming/outgoing calls.
Customize action based on incoming number.
Coach employees while on a call without other party hearing.
Customize call menus/auto attendant.
Expanded call conferencing options.
Do not disturb setting to ignore or reroute calls.
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Give Ben a call when you’re ready to upgrade your phone system and get it working for you.